Yokohama Emergency Services (YES)

Introducing Yokohama's National Emergency Roadside Tire Service (YES) Safety, Peace Of Mind, Hassle Free ... 24 Hours Per Day.

Available Everywhere

With a multitude of services available, Yokohama is saying "YES" to your fleets' emergency roadside tire needs around the clock and throughout the country. Contact your Yokohama representative to see what services may be available for your specific fleet needs.

Who Can Participate In YES?

ALL Yokohama authorized national accounts in good standing are automatically eligible for the YES program. Account status will be verified when you call into Yokohama's YES dispatcher.

Here's how it works:

  • When tire trouble arises, simply call YES (Yokohama Emergency Service) at (800) 282-1570.
  • The YES dispatcher will locate and refer you to the nearest Yokohama dealer, first ensuring that the dealer can help you.
  • If a Yokohama dealer is not close by, you will be referred to a participating non-Yokohama dealer in your area. YES will do all the work of locating proper service for you.
  • The YES dispatcher will make everything easy and efficient for you. In addition to coordinating service with the dealer, the dispatcher will help with any necessary paperwork, provide you with important status information and work to ensure smooth, efficient and accountable service. You'll enjoy tremendous savings in time and efficiency.

YES Means Hassle-Free, Easy Billing:

  • Billing occurs just like any other Yokohama tire purchase.
  • Yokohama pricing and service rates are guaranteed.
  • Prices for products and services provided by non-Yokohama dealers will be negotiated at the time of purchase, and will be invoiced under standard national account billing procedures.

Let YES Remove Your Stress:

  • YES, for all Yokohama national accounts
  • 24 hours per day, 7 days per week, 365 days per year emergency roadside tire service
  • Trouble-free billing
  • No service fee
  • Guaranteed service and tire pricing
  • Customized programs available
  • Toll-free phone number to Yokohama's YES standby dispatcher (800) 282-1570
  • For more information, call customer service at (800) 241-7051