YOKOHAMA ROADSIDE TIRE SERVICE
AVAILABLE ANYTIME. ANY DAY. ANYWHERE.
JUST CALL 1.800.282.1570
With a multitude of services available, Yokohama is saying "YES" to your fleets' emergency roadside tire needs around the clock and throughout Canada and United States. Contact your Yokohama representative to see what services may be available for your specific fleet needs.
WHO CAN PARTICIPATE IN YES?
ALL Yokohama authorized national accounts in good standing are automatically eligible for the YES program. Account status will be verified when you call into Yokohama's YES dispatcher.
YES KEY BENEFITS
• Your fleet is covered throughout Canada and United States
• Available 24/7/365
• All Yokohama medium truck tires are covered
• Trouble-free billing
• No service fee
• The consistency of National Account pricing
• Targeted roll time of two hours per event
Provide YES fleet representative with your fleet information (Company name, City & Province of company’s main terminal, Yokohama National Account Number)
Provide the following information: Location of breakdown, Unit # and type (trailer, tractor, etc.), Wheel position, size and tread design requested, Cause of failure and the service requested.
YES dispatcher locates the nearest Yokohama dealer, first ensuring that the dealer can help you and provides all necessary information regarding equipment and tire requirements.
The YES dispatcher will follow up with you and confirm when the service vehicle will be on scene and will provide authorization to the servicing dealer.
The driver of the vehicle must sign off on service charges when work is performed to ensure that Yokohama Tire Canada invoices the correct amount.
Billing will occur on your Canadian National Account in Canadian funds at your regular tire price. Service charges invoiced will reflect the prevailing rate where the service was performed plus exchange rate at time of invoice.
YES MEANS HASSLE-FREE, EASY BILLING:
• Billing occurs just like any other Yokohama tire purchase.