Warranty

CONSUMER ASSURANCE TREADWEAR

This Limited Treadwear Warranty covers the Yokohama premium all-season touring tires listed below for the tread life indicated. It protects the first retail purchaser while the tires are fitted on the original vehicle, which is being used in non-commercial service.

ADVAN SPORT A/S

W/Y Rated: 80,000 km or 3 years from date of purchase – whichever comes first.

Mixed Size Fitments: 40,000 km or 3 years from date of purchase – whichever comes first.

AVID ASCEND

T-Rated: 6 years from date of purchase – unlimited kms.

H-Rated: 5 years from date of purchase – unlimited kms.

V-Rated: 4 years from date of purchase – unlimited kms.

AVID TOURING-S

130,000 km or 5 years from the date of purchase – whichever comes first.

AVID ENVigor

110,000 km or 5 years from the date of purchase – whichever comes first.

GEOLANDAR H/T G056

115,000 km or 4 years from date of purchase – whichever comes first.

80,000 km or 3 years from date of purchase – whichever comes first (LT sizes).

GEOLANDAR G055

100,000 km or 4 years from date of purchase – whichever comes first.

GEOLANDAR A/T G015

100,000 km or 4 years from date of purchase – whichever comes first (PLT Sizes).

80,000 km or 3 years from the date of purchase – whichever comes first (LT Sizes).

1. WARRANTY ELIGIBILITY

An authorized Yokohama dealer in Canada sells a set of (2 or 4) ADVAN SPORT A/S, AVID ENVigor, AVID ASCEND, AVID TOURING-S, GEOLANDAR H/T G056, GEOLANDAR G055 or GEOLANDAR A/T G015. The retail customer retains the original purchase invoice for warranty coverage. It is the responsibility of the retail customer to complete the Tire Service Registration Card, and keep it validated at all times—see Part 3 ‘Tire Service Schedule’ of our most current Consumer Assurance Program brochure.

1. MAKING A CLAIM

If an eligible set of Yokahama tires wears evenly down to the treadwear indicators (2/32” remaining in tread depth) during the warranty period, the retail customer will present the tires to an authorized Yokohama dealer in Canada, along with the validated Tire Service Registration Card and the original purchase invoice.

Upon inspection, if the dealer determines that the tire qualifies for warranty, the tire will be replaced with a tire (same model & size) on a prorated price basis. The dealer must submit completed warranty claims to Yokohama Tire.

The price the retail customer pays is:

  • ADVAN SPORT A/S: W/Y-Rated: CRV* of the worn out tire x number of months sinced purchased ÷ 36 months + mounting, balancing and applicable taxes.
  • AVID ASCEND: T-Rated: CRV* of the worn out tire x number of months since purchased ÷ 72 months + mounting, balancing, and applicable taxes.
  • H-Rated: CRV* of the worn out tire x number of months since purchased ÷ 60 months + mounting, balancing, and applicable taxes.
  • V-Rated: CRV* of the worn out tire x number of months since purchased ÷ 48 months + mounting, balancing, and applicable taxes.
  • AVID TOURING S: CRV* of the worn out tire x actual kms ÷ 130,000 km + mounting, balancing, and applicable taxes.
  • AVID ENVigor: CRV* of the worn out tire x actual kms ÷ 110,000 + mounting, balancing, and applicable taxes.
  • GEOLANDAR H/T G056: CRV* of the worn out tire x actual kms ÷ 115,000 + mounting, balancing and applicable taxes.
  • GEOLANDAR H/T G056: LT Sizes: CRV* of the worn out tire x actual kms ÷ 80,000 + mounting, balancing and applicable taxes.
  • GEOLANDAR G055: CRV* of the worn out tire x actual kms ÷ 100,000 + mounting, balancing and applicable taxes.
  • GEOLANDAR A/T G015: CRV* of the worn out tire x actual kms ÷ 100,000 + mounting, balancing, and applicable taxes.
  • GEOLANDAR A/T G015: CRV* of the worn out tire x actual kms ÷ 80,000 + mounting, balancing, and applicable taxes.

CRV is a reasonable approximation of current replacement value as listed in the latest Yokohama Suggested Retail Price List. If a replacement tire is not available, a comparable Yokohama tire will be substituted. Any difference in CRV will be reflected in the pro-rated price. If the original invoice is not provided to Yokohama, the age of the tires shall be calculated using the date of manufacture.

1. TIRE SERVICE SCHEDULE

This warranty only applies if the Tire Service Schedule is followed and validated on the Tire Service Registration Card at the time of each service. These services are not covered by this warranty. They may be performed at any authorized Yokohama dealer, at the customer’s expense. The tire Service Schedule includes: tire rotation and inspection; air pressure setting, according to the vehicle placard; wheel alignment and tire balance checks. For front-wheel-drive vehicles, performed a minimun of every 8,000 kms. For rear-wheel-drive and four-wheel-drive vehicles, performed a minimum of every 12,000 kms. If the customer’s driving style of vehicle usage results in uneven tread wear or uneven tread life, have the services done more often.

1. CONDITIONS & EXCLUSIONS

Limited Warranty excludes the following:

  • Failure or damage, including rapid and irregular treadwear, caused directly or indirectly by: fire; accident; vandalism; negligence; motorsport; road hazard (including impact breaks, nails, glass, stones, rocks, etc.); running flat; brake lock; spinning; overloading; improper inflation; wheel alignment; tire rotation; misapplication, including size, load (ply) rating, speed rating, etc.; improper mounting; mounting on non-approved rims; chains; studs; equipment damage; and, mechanical condition of the vehicle.
  • Tires used on non-passenger vehicles (including; campers, trailers, etc.), or commercial vehicles (including: taxi, limo, police, courier service, etc.)
  • Tires regularly used on non-paved surfaces.
  • Claims not made by the original purchaser.
  • Tires not fitted on the original vehicle.
  • Claims without a complete and validated Tire Service Registration Card.
  • Tires not worn evenly to the treadwear indicators.
  • Single tire applications.
  • ADVAN SPORT A/S tires presented 3 years after the date of manufacture if the original purchase invoice is not provided to Yokohama.
  • AVID ASCEND tires presented 6 years after the date of manufacture if the original purchase invoice is not provided to Yokohama.
  • AVID TOURING S tires presented 5 years after the date of manufacture if the original purchase invoice is not provided to Yokohama.
  • AVID ENVigor tires presented 5 years after the date of manufacture if the original purchase invoice is not provided by Yokohama.
  • GEOLANDAR H/T G056 tires presented 4 years and 3 years for LT sizes after the date of manufacture if the original purchase invoice is not provided to Yokohama.
  • GEOLANDAR A/T G015 tires presented 4 years and 3 years (LT Sizes) after the date of manufacture if original purchase invoice is not provided to Yokohama.
  • Tires purchased outside Canada, or used on vehicles registered or normally operated outside of Canada.
  • Tires branded “no adj” or “blem” or without complete D.O.T. serial numbers.